FAQs

We source our products directly from the producers, cutting out the middlemen which allows us to offer a lower price point to you, our customers. This helps to ensure that the maximum value is provided, and prices can be kept low.

All our products are guaranteed to be 100% authentic, direct from Australia and New Zealand.

If you find a rival business that offers an identical product for sale at a lower price, please contact us and we will match it. That is our price match guarantee.

If you wish to return an item because you have changed your mind about your purchase, we will offer you an exchange voucher or refund provided that:

• You arrange for a return the item/s within 7 days of purchase;
• The item is in re-saleable condition, meaning that:
  • It is in its original packaging, including instruction manuals and all accessories; and
  • It is unopened, unused, and in its original condition; and

Please contact us to arrange for a return.

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